Warranty And Guarantee

The warranty period for scooter&bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.

After warranty period, the customer has to pay replacement parts and shipping fees. The scooter&bike which we sell are factory new regular products, all parts are the same as the original parts.

Download our Warranty Policy here:


We provide two years warranty for the whole vehicle.


Info@pegascooter.com or whatsapp: +86-17751759805

Please include following information:

  1. Platform of the purchase, such as pegascooter.com, alibaba store, retailer Store, etc. (If purchased on retailer store, Please also include the seller name on your order)
  1. Order number/ID/Date
  1. The email and shipping address you used when placed order
  1. Pictures/Short videos of the problems and a brief description of the problems
Please contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded.

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