Warranty And Guarantee
The warranty period for scooter&bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.
After warranty period, the customer has to pay replacement parts and shipping fees. The scooter&bike which we sell are factory new regular products, all parts are the same as the original parts.
Download our Warranty Policy here:
We provide two years warranty for the whole vehicle.
Info@pegascooter.com or whatsapp: +86-17751759805
Please include following information:
- Platform of the purchase, such as pegascooter.com, alibaba store, retailer Store, etc. (If purchased on retailer store, Please also include the seller name on your order)
- Order number/ID/Date
- The email and shipping address you used when placed order
- Pictures/Short videos of the problems and a brief description of the problems
Please contact us and get our written approval before sending any item back. Any product returned without acceptance will not be refunded.